Funeral Services
Retrieval
Retrieval of the deceased from the place of death. Extra charges may apply for retrievals after hours, on public holidays or weekends, or for distances greater than 30 kilometres.
Professional Services
Provision of professional and qualified staff.
Provision and maintenance of vehicles, equipment and all facilities as needed and upkeep of extensive garden areas.
Certificates
Procurement of doctors’ certificates and processing all paperwork to facilitate the requirements of the Registrar of Births Deaths & Marriages; ordering of cremation permits and death certificates.
Funeral Costs
Our policy is to provide you with a professional service without imposing a financial burden on your family. If you envisage any difficulty with funeral costs, please discuss this matter with us.
Death Notices
Preparation and insertion of death and funeral notices in newspapers.
Client Services
Attending with family to arrange all requirements for funeral service.
Our venue
Unlimited use of our lounge and garden for refreshments after a ceremony held in our chapel.
Other Departments
Liaison with State Coroner, as needed.
Advice of death to Centrelink, as needed.
Ashes
When a cremation has taken place, arrangement for delivery of ashes to family members or to memorial locations.
Ash placement
If the ashes are required to be placed in a grave site, arrangment for this to take place (within the local area) and attending with staff if needed.
Mortuary Care
Attention to the immediate care of the deceased in our refrigerated mortuary; dressing, hair styling and preparation as needed.
Music
Liaison with clergy or celebrant as needed and arranging for musicians or music to be played as required.
Viewing
Attending to all requirements for viewing in our chapel or other venue as needed and attendance by staff.
Catering
Ordering and collection of catering requirements, as needed.
Memorial Cards
Arranging for design and printing of memorial cards or hymn sheets.
Flowers
Ordering and collection of floral tributes from florist.
Ceremony Venues
Provision of staff, vehicles and equipment necessary for funerals held at a church or cemetery. Liaison with cemetery as needed. Attendance by staff at venue of funeral ceremony.
Civil Ceremonies
Preparation and presentation of personalised services, as required.
Memorial Book
Supply of memorial book for mourners to sign and family to keep.
Follow up
Follow-up contact and family care as needed following the funeral.
